LCIAD Academy | Consent, treatment planning, fee setting and patient communication – (16-17 May 2025)

The aims of this course are to teach the basics of patient-centred case management for practice owners and their teams and give associate colleagues a realistic understanding of the time and costs associated with providing high level dental care in private practice.

It also covers the consent process and required professional GDC Standards in the UK.

Delegates will learn how to:

• Understand the basics of the consent process and GDC standards and therefore ensure that the communication and consent process is valid
• Determine practice overheads and targets and thus calculate time-related costs
• How to ensure that sufficient patient data is collected before and during a new patient consultation as efficiently as possible
• Learn how to collect and collate data for treatment planning purposes
• Understand the real costs of time spent when treatment planning and communicating with our patients outside surgery hours to ensure a better work-life balance
• Streamline the documentation, communication and consent process using modern GDPR-compliant methods including secure form design and digital signing of documents in order to save time and energy and prevent miscommunication when maintaining records.

The course will mainly concentrate on the use of Exact Dental management software (Software of Excellence), Cognito online forms, Adobe Acrobat and Adobe Sign and touch on the role of Adobe Photoshop / Adobe Bridge and Microsoft PowerPoint. However the principles are applicable to other comparable software packages.

Day 1

9.00am

Consent and standards – the minimum requirements for the profession in the UK and how to apply these in your practicing environment

12:30-1:30 Lunch

The costs of a modern dental practice – day, week, month, year,  5 year plans

Knowing your figures : the importance of cashflow and setting correct fees

Principals and associates – the financial outlook of practice owners and their colleagues

5.00pm End

Day 2

9.00am

The new patient consultation – preparation and information collection / form design / patient communication and welcome and the role of the treatment co-ordinator

Data collation, treatment planning and fee setting for principals and associates (with coffee break)

Minimum data collection during the consultation process – clinical examination, photography, radiography, checklists

12:30-1:30 Lunch

Treatment planning details and the thought process. Explanations and estimates on SOE – Software of Excellence (Exact)

The importance of diagnosis

The dental report, treatment plan and estimate – document generation and patient communication – how much detail is enough / too much?

4.30pm End 

12 hours of lectures and subject-based discussions

Interactive problem solving, scenario reflection

Practical time-related exercises based on real-life planning scenarios and examples of fee setting

The delegates will need to be thinking and planning and communicating on their feet and audience participation will be required!

QR codes to download presentation will be provided at the start of the course.

Course Days:

Day 1 & 2 – The London Centre for Implant and Aesthetic Dentistry (LCIAD), 28 Wimpole Street, London W1G 8GW

Google maps location:

Accommodation near LCIAD map:

When booking The Marylebone Hotel please quote The LCIAD Academy to receive a preferential rate.

Please bring a well documented case for discussion and treatment planning and costing as a brainstorming excercise on a hard drive.

Otherwise, delegates need not bring anything to the course apart from an active mind open to debate!

Type of CPD (A,B,C or D) based on GDP Enhanced CPD development outcome requirements

Development outcomes in bold

A
Effective communication with patients, the dental team and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk.

B
Effective management of self and effective management of others or effective work with others in the dental team, in the interests of patients, providing constructive leadership where appropriate.

C
Maintenance and development of knowledge and skill within your field(s) of practice.

D
Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patients’ interests first.

12 hours of CPD

Dr Shreyas Mhatre (2024): For those who wish to understand how to think laterally, treatment plan the patients and charge appropriately and ensure your time is valued, this is the course. I have benefited and would highly recommend this to any colleague who is in clinical dental practice.

Dr Juliana Brito (2022): Very informative and a great insight into the business side of dentistry.

Dr Paul Klassen (2022): Excellent course! Makes me rethink how I approach my cases. Thank you to everyone! Fabulous course!!

Dr Renata Redka (2022): Thank you very much. Amazing, will restructure my consultations and I will be happy to attend more of your courses.

Dr Adam Levene: Brilliant and faultless! An excellent and eye opening course. Teaching the true value of what we do and how to make sure we value it. It will change the way you view yourself, let alone your practice. Thank you.

Dr Jack McSweeney: Brilliant couple of days. Thank you Koray. I’m looking forward to the next course.

Dr Simon Thackeray: Superb couple of days and probably one of the most valuable courses I’ve been on. Taken back more achievable points from this course than most of the courses I’ve been on in the last 5 years.

Dr Sabeen Bokhari: Very detailed, thorough course with a combination of GDC standards, law, ethics, governance and clinical cases. The course delivers a wealth of knowledge, is easy to understand and apply the knowledge to your practice. Dr Koray is the best clinician and a top teacher for all dentists. He delivers all information honestly, clearly and in details. I highly recommend this course to all colleagues.

Dr Nayeem Jamil: I would recommend this course to any associate. It is very eye opening and there are many hard truths to be learnt. It is so good for the future of a successful dentist.

Dr Semir Hussein: One of the few places where I can access the right info to get my clinic onto another level.

Dr Danny Tran: A very good insight for the associate.

Ciara Hemingway (Nurse and TCO): Thank you, very informative and you’ve given me a lot of work to do.

Dr Amit Patel: Treatment planning great, fee setting good, understanding TCO role and how the team know how things run.

All delegates are encouraged to bring a practice manager or TCO – a dental surgeon and TCO or PM from the same team attend for an additional £200.00

The course is restricted to 15 delegates, dental surgeons and their team member(s).

Lunch and teas / coffees will be served each day and your dietary requirements can be indicated on the accompanying booking form.